About Me

Welcome to Critical Moments – a practice dedicated to helping you build the conflict management skills you need to be able to have those tough conversations. Whether it’s in a social setting, a sporting group, or a workplace, I can work with you to help you to create positive outcomes and restore peace in your life.

With 20 years of experience working with member based groups, I’ve had a lot of insight into managing conflicts. In 2020, it was time to apply these skills to ensure the future success of our family farm in the Limestone Coast of South Australia, where three generations were actively involved. Succession planning, sustainable growth and maintaining positive relationships were key priorities as we navigated the complexities of family dynamics.

Through my work in large membership-based associations and our own family business, I’ve seen firsthand that conflict is inevitable, particularly in regional and rural communities. No matter how hard we try to avoid it, disputes often arise, and it’s crucial to know how to handle them effectively.

At Critical Moments, I’m here to help you make the most of your abilities to achieve peaceful and productive resolutions. By working together, we can turn your challenges into opportunities for growth.

I look forward to helping you create positive outcomes when things aren’t going as planned or if you would like to be proactive and ensure everyone knows how to manage difficult situations to get a great result for everyone.

Get in touch and we will make a plan

Krysteen

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Other important bits of information you might want to know:

• Accredited as a REAL Conflict Coach against REAL Conflict Coaching™ System and Competencies through CCI Academy

• NMAS Accredited Mediator

• Member of Conflict Leadership Program member with CCI Academy

• Professional Indemnity and Public and Products Liability Insurance held with Berkley Insurance Australia

• Graduate Certificate in Conflict Management and Resolution with James Cook University

• Practitioner Member of Mediation Institute

• Member of Resolution Institute

• Alumni of Australian Rural Leadership Programme (Course 22 in 2016)

• Member of the ARLF National Mentoring Program (Drought Initiative) - Mentor

• Graduate Certificate in Australian Rural Leadership with James Cook University

• Graduate of Australian Institute of Company Directors

• Board Member of the Veterinary Surgeons Board of SA

• Board Member of Vinehealth Australia