The How

How does Communication coaching work?

 

  1. Get in touch

Contact me to make a time to have an initial chat. We will work through what is involved in the dispute resolution process, determine which process you are interested in, and then go through a rough outline of what will happen.

Then we arrange a time for an intake session.

This can be done via phone, in person, or via email and takes 5 minutes

2. Intake session

The next step is to look at how dispute resolution can help with your problem and ensure that we both understand our roles in the process - be that coaching, meditation, or training.

At this stage, it is important that we determine if we are comfortable working together before signing an agreement for services, booking a time for your next session, and moving forward.

This can be completed in person or online and takes about 1 hour.

3. Coaching Process

This is when we get together again to have a longer and more in-depth discussion that helps you to

  1. Identify the issues that are causing the problem

  2. Understand the key issues more deeply

  3. Gain a greater perspective on what could be going on – for both you and for others

  4. Develop and consider options for resolution

  5. Make your own decisions about the preferred outcomes

  6. Reach an agreement that should meet the needs of all involved

  7. Improve communication and relationships in the future

You will be encouraged to negotiate based on your needs and interests, and to collaborate on a resolution so that everyone’s most essential needs can be met.

We won’t just be talking about WHAT you want, we will focus on WHY you want it and how you can achieve that outcome and also, maintain a positive relationship going forward.

This can be undertaken in person or on-line and takes about 2 hours.

4. How much will all this cost?

The fees will depend on

  • the process you require - coaching, mediation or training

  • how many sessions you feel you may need

  • location and if there is travel, room hire etc involved

We will discuss this before your intake session, and I will provide you with a fee structure in writing.

 

“Problems rarely exist at the level at which they are expressed. If you are arguing for more than ten minutes then you are probably not discussing the real conflict.”

— KARE ANDERSON